OUR MISSION

New York Language Center’s mission is twofold: to provide high quality, affordable English classes to international students in a supportive, friendly atmosphere where students come first, whether their goal is academic, professional or personal self improvement, and expose them to American culture. At the same time, we are committed to providing immigrant New Yorkers with ESL classes that accommodate their needs and prepare them to be part of the society where they live, work and educate their children. The curriculum at New York Language Center is designed to support this mission by providing students with the necessary language tools to help them achieve their goals. New York Language Center is committed to excellence and service at the highest degree.

 

PLAN OVERVIEW

NYLC undergoes comprehensive review once every three years. This review covers the following elements of its program: Mission, Financial Resources, Student Services, Human Resources, Physical Facility, Administrative Procedures and Operational Policies, Marketing and Recruitment and ESL Program Review. Any student, faculty, or staff member wishing to give input to this plan is encouraged to contact the Executive Director.

 

WELCOMING INTERNATIONAL STUDENTS SINCE 1985

New York Language Center strives for excellence in all aspects of our program. This will help make your time with us well spent. Not only will you make friends from all over the world, you will receive excellent instruction, participate in exciting activities and enjoy our wonderful city! Our courses are designed with you in mind.

 

CERTIFICATION

NYLC Upper West Side (Broadway) and NYLC Jackson Heights are accredited by the Commission on English Language Program Accreditation (CEA) for the period of April 2019 through April 2029 and NYLC agrees to uphold the CEA Standards for English Language Programs and Institutions.

In order to be accredited, New York Language Center must prove that it upholds all CEA standards including areas such as Administration, Academics, Faculty, Student Services, etc.

The complete list of CEA standards can be found here: http://cea-accredit.org/about-cea/standards.

CEA accreditation ensures that NYLC students are attending a quality ESL program.  However, if a student is unhappy about the services provided by the school, or if they think that the school is not maintaining the standards, they can file a complaint with CEA.

Complaints can be filed by a student, faculty member, staff member, as well as others outside of the program. Information can be found at:  http://cea-accredit.org/about-cea/complaints.

 

New York Language Center is certified as an English Language School by the New York State Education Department. It is also authorized by the U.S. Department of Immigration to enroll non-immigrant foreign students.

 

CODE OF ETHICS

New York Language Center must adhere to the school’s mission at all times.

New York Language Center must adhere to ethical standards in all its business practices- this means always offering a quality product, treating customers respectfully, paying refunds on time and or refunding monies when due. This means never “tricking” a customer or telling a customer they will receive a service when they will not. New York Language Center must always engage in legal practices as defined by local, state and federal law. New York Language Center must adhere to guidelines outlined by its regulatory bodies. New York Language Center must treat all employees fairly and with respect. Staff must treat each other likewise. New York Language Center must not engage in conducting business practices that fall outside of its mission unless the mission changes.